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1. Upon confirmation of tours, 25% of the total cost is requested.
2. The balance of 75% is requested 45 days prior to commencement of the tour.
3.If complete payment has not been made as per above, Smiling Ethiopia Travel & Tours is not obliged to conduct the tour unless other arrangements have been made before hand.


1.If tour booking would be cancelled more than 30 days prior to departure, an administrative fee of 50 USD per person will be made.
2.Cancellation received between 30-15 days is subject to 50% penalty, as SETT has to pay cancellation fee for reservations made on your behalf.
3.Cancellation less than 15 days result in no refund

Responsibility & Liability

Only the laws of Ethiopia govern Smiling Ethiopia Travel & Tour's liability to passengers transported in its own vehicles. SETT stipulates that it is not liable for faults or defaults of other companies and persons that may be used in the carrying out of the tour services; also for loss or damages of any personal effects, delays, injuries and sickness. The right is reserved to alter the itineraries or arrangements for the well being and comfort of the passenger or any other reason. SETT recommends trip cancellation and baggage insurances.

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